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Webinar: Chapter 5 -  Process Design
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6/18/2014
When: Wednesday, June 18
2:00 PM (central)


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Chapter 5, “Process Design”, addresses one of the most critical areas of business improvement.  All improvement, innovation or transformation is first given consideration only through process design.  This activity is clearly the foundation for change and benefit realization.  As such it is critical that it be approached and performed in a consistent well thought out manner.  The review of this chapter will help provide the foundation for a best practices based look at how you can use process design to deliver immediate, near term, and continuous benefit.

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