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Webinar: Leading Process Change with Andrew Spanyi
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Speaker: Andrew Spanyi

When: Wednesday, May 20, 2015
2:00 pm Central Time (UTC-5 hours)
Where: on-line, you will receive an email confirmation (please follow all instructions)

Online registration is closed.
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Title of Session:

Leading Process Change


Companies have become adept at improving how work gets done within organizational boundaries. However, they still struggle when it comes to improving the broadly cross-functional activities involved in how their businesses get products or services developed, sold, delivered and serviced. Frankly, the track record in leading major process change is pretty dismal. One part of the problem is the proliferation and fragmentation of improvement methods, tools, and approaches. Another challenge is around mastering the set of skills and leadership behaviors needed to lead process change.

This presentation begins with an overview of the principles, practices and pitfalls of leading process change.  Then, certain key practices such as crafting and communicating a compelling case for change are examined and some of the major pitfalls to avoid are addressed, including putting methods before outcomes and placing structure before process. The key skills in leading process change are illustrated via three specific cases.

Andrew’s Bio:

Andrew Spanyi ABPMP International

Andrew Spanyi’s work in Process Improvement and Management is internationally recognized. He is the author of three books (More for Less: The Power of Process Management, Business Process Management is a Team Sport: Play It to Win!  and Operational Leadership) and has contributed chapters to several others. 

He has over two decades of management training and consulting experience. He is the founder and President of Spanyi International Inc. and has worked on over 150 major process improvement projects since 1992. He has also led the development of several sales and management training programs and he has delivered keynote speeches at conferences in Canada, the USA, Europe, Australia and Africa.

Andrew has taught courses at Babson College in both the MBA program and as part of the Babson executive education program. He is a member of the Board of Advisors at ABPMP. He has published articles with a broad cross-section of magazines such as Strategic Finance, Industrial Engineer, Lean Management Journal and the CEO Refresher.
Andrew holds a Bachelor of Arts (Economics), and earned his MBA [Marketing/Finance] from York University, Toronto, Ontario, Canada.  Andrew can be reached at or

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