Peter Fingar - Co-author of "Business Process Management: The Third Wave", "IT Doesn't Matter, Business Processes Do", and "The Real Time Enterprise" available from MKPress and Amazon.

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Andrew R. Spanyi - Founder and Managing Director of Spanyi International Inc. Andrew has nearly two decades of consulting experience. He is author of three books on Process Management: "More for Less: The Power of Process Management"and "Business Process Management is a Team Sport: Play It to Win!" and, "Operational Leadership" all available on Amazon. He has delivered keynote speeches at conferences in North America, Europe and Australia. He has published over 35 articles in a broad cross-section of magazines. See Andrew's most recent work on the role of the CFO in large scale change which appeared as the cover article in the December 2011 issue of Strategic Finance magazine. Please see: http://tinyurl.com/cog82b7. Download Andrew's first article in a series titled: "Shifting Management Attention"

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