ABPMP Standards for Business Process Management (BPM)
There are probably many people involved in Business Process Management who consider themselves "IT people" and then there are others who consider themselves "Business people," while there are people like me who cross both disciplines. ABPMP International considers Business Process Management (BPM) to be both a management discipline and a set of technologies that support managing by process. Unfortunately, that seems to be the only industry consensus on the definition of BPM, as there is certainly no shortage of opinion about "WHAT" BPM is and "HOW" to do BPM.
According to the ABPMP International's Guide to The Business Process Management Common Body Of Knowledge (BPM CBOK)®,"Business Process Management (BPM) is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization’s strategic goals. BPM involves the deliberate, collaborative and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility. BPM enables an enterprise to align its business processes to its business strategy, leading to effective overall company performance through improvements of specific work activities either within a specific department, across the enterprise, or between organizations."
Within the ABPMP International, our membership shows a diversity of titles that reflect these divergent approaches to process management. We have well over 150 different titles represented in our database, although there are clusters around some of the titles like Manager, Director, VP, Analyst, Consultant, Architect usually preceded or followed by Process, BPM, Process Improvement, Process Innovation, etc.
There is a need in the marketplace to truly set the standard for Business Process Management and the emerging business process professional. Business Process Management is a broad discipline that requires one to understand the necessary skills and competencies that one must develop in order to develop the appropriate skills and effectiveness within the profession.
The ABPMP BPM Competency Model is a developmental path that outlines the skills, competencies and experience levels for individuals pursuing a career in Business Process Management.
There is certainly no shortage of vendors with BPM training out there, but none have fully defined the full spectrum of Business Process Management knowledge. For BPM professionals to be a force in the marketplace, it's critical to establish the essential knowledge areas for BPM professionals, much like the Project Management Institute did 15 years ago for project management professionals and APICS (now the Association for Operations Management) did for Operations professionals. It became clear that there was a similar need to develop some baseline standards, minimum qualifications, and some reasonable path for becoming a professional in BPM.
That is why ABPMP International decided to put a stake in the ground and developed a Guide to The Business Process Management Common Body of Knowledge (BPM CBOK®), the Certified Business Process Associate (CBPA®), the Certified Business Process Professional (CBPP®), and the soon to be developed Certified Business Process Leader (CBPL™).
The BPM CBOK® is ABPMP International's baseline set of standards for the "WHAT" of BPM, rather than the "HOW" of BPM.
The "WHAT" and "HOW" of BPM will continue to evolve as will the content (WHAT) and training (HOW) for it. ABPMP International's CBPP® is a certification that has been developed by and for BPM practitioners. It is the first independent, professional examination and certification program in the area of BPM. The CBPP® has been designed to comply with international certification standards with the goal of becoming the internationally recognized standard for BPM professionals.
Join us in developing the discipline and evolving the BPM profession.
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President, ABPMP International