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Merchant Account Processing Policies

Refund Policy:

  • Refunds of membership fees may be granted on an individual case basis as determined by the ABPMP VP for Finance
  • Refunds for merchandise and events may be granted on an individual case basis as determined by the ABPMP VP for Finance
  • The fee for the CBBP® Application is non-refundable with no exceptions.
  • The fee for the CBBP® Exam is refundable for cancellations made 72 hours or more before your scheduled examination, within the 72 hours, the fee is non-refundable with no exceptions.

Customer Service Contacts:

  • For questions related to membership, contact the VP Member Services at membership(a)abpmp.org
  • For questions related to chapters, contact a chapter officer as listed on the chapter website here, or email the VP Chapter Services at chapters(a)abpmp.org
  • For questions related to specific events, contact information will be contained in the event announcements and schedule
  • For all other questions, send an email to information(a)abpmp.org
  • With all communications, please be sure to include your name, email address, phone number, indicate whether or not you are a current member in good standing, and local chapter.
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