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RTP Program Responsibilities and Criteria

RTP Criterion 1: Professional and Organizational Responsibilities

Guiding Principle:
Participants in the ABPMP RTP Program shall have the requisite resources, facilities, and administrative support to effectively participate in the Program, including the ability to comply with all Provider responsibilities and procedures.

1.1 The Provider shall be in compliance with all applicable laws and requirements. If a registered company; a division, department, unit or role shall exist within the Provider organization that is responsible for administration of the required RTP reports, documentation, and communications.

1.2 The Provider shall have been in operation as a viable BPM training provider for a minimum of one calendar year preceding the time of application.

1.3 The Provider shall have a designated division, department, unit or person that is responsible for administration of RTP functions.

1.4 The Provider shall have a clearly worded mission statement and/or strategic objectives that reflect a commitment towards excellence in BPM education.

1.5 The Provider shall provide attendees/participants with appropriate documentation (such as Certificate of Completion, Letter of Attendance, etc.) upon successful completion of each registered course.

1.6 The Provider shall ensure that attendance/participation records are maintained for a minimum of three calendar years after completion of a course or product offering or as required by applicable law.

1.7 The Provider shall accurately represent the scope and quality of their services and products to prospective clients, ABPMP staff and the public.

1.8 The Provider shall conduct all training and business operations in an ethical, professional and lawful manner, and respect the rights and worth of all training program participants.

1.9 The Provider shall refrain from any manner of discrimination with respect to the programs provided under this Agreement, including, but not limited to, discrimination on the basis of race or ethnic origin, gender, nationality, disability, religion or sexual orientation.

RTP Criterion 2: Course or Educational Product Development and Content

Guiding Principle:
To ensure that high quality business process management courses are being offered for CBPP Certification Prep, Continuing Professional Education (CPEs), appropriate subject matter expert shall develop and/or review all course content prior to delivery to the general public.

2.1 Alignment to the Business Process Management Common Body of Knowledge (BPM CBOK®):  The content of courses or educational products offered for CPE credit shall be substantially consistent with the concepts and terminology found in the most current edition of the BPM CBOK®.

2.1.1 Courses can be acceptable in the following ways:

  • Course content fully aligns with the BPM CBOK®.
  • Course content substantially aligns with the BPM CBOK® and differences are noted.
  • Course content does not directly address BPM CBOK® Knowledge Areas but is within the context of a BPM effort (e.g., agile development for a BPM application) that covers general management skills that directly support business process management professional development.
  • BPM theories or practices different from those described in the BPM CBOK® are permissible in course materials but shall be clearly identified as such to course participants.

2.2 Subject matter experts or instructors involved in the content development of registered courses or educational products shall be qualified by demonstrable expertise in the requisite knowledge area. Expertise may be demonstrated by such qualifications as formal education, minimum 4 years BPM experience, CBPP® or other recognized credentials appropriate to the subject matter.

2.3 Once a course has been acknowledged by ABPMP as having met the requisites in the area of knowledge for the course, the course will become a registered course.  The registered course(s) should be designed around clearly identified, measurable learning objectives. Course material should be clearly worded and arranged in a logical manner that facilitates achievement of the learning objectives.

2.4 A course outline/syllabus and all relevant course materials for the course(s) submitted for review shall be provided with this application. All course materials shall follow the outline/syllabus in a clear and logical manner.

2.5 Providers must abide by applicable intellectual property law as well as the terms and restrictions for use of ABPMP trademarks and copyrighted material.

RTP Criterion 3: Course or Educational Product Delivery and Instructor Evaluation

Guiding Principle: To ensure that identified learning objectives will be met, appropriate instructional delivery methods shall be chosen for the course. In addition, course instructors shall be chosen based on proven expertise in the field, and their ability to facilitate learning.

The Provider shall:

3.1 Have processes in place to select qualified instructors and ensure instructional effectiveness.

3.2 Use instructional methods and learning resources appropriate to facilitate achievement of the intended learning objectives.

3.3 All courses intended for CBPP CPE credit or General supporting skills for BPM shall be evaluated via participant evaluation form to measure the degree of success in meeting learning objectives.

3.4 Be recognized by ABPMP as having instructors who are CBPP certified.

RTP Criterion 4: Awarding of Continuing Professional Education credits (CPEs)

Guiding Principle: To ensure that participants are awarded the appropriate number of CPEs upon completion of a course, and that assignment of CPEs varies based on knowledge area/s covered by the Course, Provider shall have mechanism in place to track attendees to validate attendance and participation in class regardless of platform.

4.1 Each course for which CPE credits are awarded must be registered in the ABPMP RTP Database.

RTP Criterion 5: RTP. Marketing Representations

Guiding Principle: To ensure that Providers act in an honest, ethical and professional manner in their dealings with ABPMP and the public and that the relationship between ABPMP and the Provider is accurately and unambiguously represented to the public.

5.1 The Provider may only use ABPMP approved RTP logos and marketing statements when representing itself as a RTP to customers, potential customers, or the general public. Furthermore, ABPMP recognition of RTP organizations is intended solely for use in conjunction with registered courses or educational products being offered for CBPP Certification Prep or CPE credit and must not be inferred as recognition for other business activities of the Provider.

The Provider shall:

5.1.1 Only use the approved RTP logos and marketing statements as provided by ABPMP.

5.1.2 Accurately represent the scope and quality of their services and products to prospective clients, ABPMP staff and the public (See also Criterion 1.7).

5.1.3 Warrant that it will, at all times, act in an honest, ethical and professional manner both in its dealing with ABPMP and with the general public.

5.1.4 Make no statements or representations indicating or implying, in any manner, that ABPMP has accredited, certified, sponsored, endorsed, or guaranteed any of the Provider’s products, publications or services. The following statement is authorized by ABPMP for use by RTPs in connection with the ABPMP RTP Program: “[Name of Company] has been reviewed and approved as a provider of business process management training by the Association of Business Process Management Professionals (ABPMP). The Provider may also state the following: “As an ABPMP Registered Training Provider (RTP), [Name of Company] has agreed to abide by ABPMP established quality assurance criteria.”

5.1.5 Comply with all applicable laws and ABPMP policies regarding the use of ABPMP and third-party intellectual property, including, but not limited to the following:
Use ABPMP, trade, service, or certification marks only to refer to, or describe, ABPMP, ABPMP Components or programs, or as otherwise specifically authorized by the Agreement.

5.1.6 Include proper notice of ABPMP ownership of its copyrights, trade, service or certification marks with all uses of such copyrights and marks as instructed by the most current RTP Manual.

5.1.7 Be prohibited from using any ABPMP trade, service or certification mark in any domain name, e-mail account or company name.

5.2 In order to ensure the integrity of ABPMP’s credentialing programs and the value of ABPMP credentials to its customers, the Provider shall abide by the ABPMP Permitted Uses section below in advertising its registered courses or educational products, both in their advertisements in ABPMP publications and in the statements in Provider’s own marketing materials, regarding Provider’s registered courses and educational products.

By making use of any logos, you agree to be bound by the terms of this Policy.  Permission granted to you by this Policy is conditional upon and subject to your compliance with the terms of this Policy. 

Permitted Uses

ABPMP grants limited rights to use logos for personal use to individuals or companies that have successfully completed credential requirements and have been notified by ABPMP in writing that they has achieved a ABPMP registration. Upon receiving a ABPMP registration, ABPMP grants non-exclusive rights to use the ABPMP logos for which the Registered Individual has been awarded registration, on promotional, display and advertising materials to publicize the Registered Individual's ABPMP registration or to promote his/her services corresponding to ABPMP registration. The ABPMP logos can be used on business stationery (letterhead, business cards), web sites and other collateral produced.  Registered Individuals should get permission from their employers before printing the ABPMP logo on their company stationery and should ensure that the ABPMP logos are appropriately used.  Any other use of the ABPMP logos is prohibited. Without limiting the foregoing, ABPMP logos shall not be used to misrepresent ABPMP status or an individual's qualifications. Registered Individuals further agree not to incorporate any ABPMP logos, or potentially confusing variations of any ABPMP logos, as part of a trademark, service mark or other commercial or product designation.  In the event that a Registered Individual does not renew or maintain his/her credential, he/she must immediately cease all use of the ABPMP logos associated with such ABPMP registration. 

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