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Four Reasons It’s Always a Good Idea to Offer Training to Your Employees

Posted By Administration, Wednesday, June 6, 2018

No matter what their position in your company is, offering additional training opportunities to your employees tends to lead to a workforce with increased motivation, satisfaction, and purpose. Additional training can be directly related to an employee’s role or it may be for the purpose of improving their growth and building new skills towards future progression. Here are the top five reasons why every employer should consider offering new learning opportunities to their workforce.

#1. Better Motivated Workforce

In most cases, employees who have something more to work towards than simply earning their monthly wage tend to be more satisfied at work, leading to higher levels of motivation and productivity. Offering additional training in the workplace gives employees the option to broaden their skills and aim for progression, which can often lead to employees working harder in an attempt to prove themselves to management in pursuit of a higher role.

#2. Improved Performance:

Offering training programs which are specific to employees’ roles will make it easier for them to fully understand exactly what is required from them at work. Whilst there’s a lot to be said for on-the-job training, workers who are only given the opportunity to learn during their normal working hours may find that they don’t take in information as well, in addition to developing bad habits due to no prior knowledge of how to complete tasks. Instead, a standard training program will ensure that all employees are aware of not only their job description, but also the specifics of what the role entails. Although employees can learn more about what their job entails at sites such as, training will provide them with more in-depth and company-specific knowledge, enabling them to fulfill the role to the best of their ability.

#3. Improved Employee Turnover:

Today, one of the biggest issues for companies is keeping employee turnover down to a minimum. Having employees leave the company regularly can be very disruptive to a workforce, in addition to racking up business costs significantly. The cost of hiring new employees and training them to do their job can quickly add up if it is happening too often. Since training and development opportunities are one of the main things that today’s employees want, the option to learn more, develop their skills and work towards progression is often key to keeping workers loyal to your brand.

#4. Better Customer Service:

If your workforce is based in mainly customer-centric roles, training and progression is often even more important. Regular customer service training can keep your employees up to scratch on what customers want and the latest shopping trends, enabling them to provide the best level of service to the people that keep your business going: your customers. In addition, access to additional training can often lead to increased motivation and productivity amongst employees; this will shine through in the service that they provide.

Investing in your employees will always pay off, regardless of your business industry, size, or yearly turnover. Offering job-specific and additional training programs leads to better productivity, motivation, performance and customer service. 

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Security Factors To Consider With Your Business

Posted By Administration, Monday, May 21, 2018

There are security risks for any business, and they each need to be addressed and assessed on a regular basis. No matter your industry or sector, you should always attempt to limit your exposure to potential threats and avoidable risks in order to minimize the possibility of losses or damage. If you’re researching ways to limit your vulnerability, then there are a number of areas where you should be prioritizing. Exposure to risk can be seriously reduced with the implementation of a number of basic key essentials, but there are three important areas that can be all too easily overlooked.

Protecting your business plan

As your business continues to develop its standing and improve its competitive edge, there grows a risk from your competition. Although your ideas and upcoming strategy implementations are somewhat intangible, they do remain part and parcel of your business development. That’s why you need to ensure that confidentiality is an ongoing concern. This will come down to not simply your employees, but also in terms of your suppliers and board of directors. One of the simplest ways to protect your future growth is by implementing the use of non-disclosure agreements, which will protect you if staff are poached by competitors. By having legal protection, you are protecting your assets.

Physical protection

It can be all too easy to overlook your physical security when you're looking for ways to protect your business. So much of the business landscape has become digital, and the threat of cybercrime is ever present, so it’s no surprise that most companies prioritize online security over anything else. This is as much a mistake now as it always has been, and your business should always ensure that it is protected from vandalism and burglary as well. Having a good quality HD CCTV system from professional CCTV installers Bristol will go a long way to not only deterring criminals, it can also be beneficial when it comes to prosecuting those that have attempted to cause your business harm. While you should of course make your online security as robust as possible, never forget the need for offline security as well.

Device Security

As more and more business makes use of the Bring Your Own Device (BYOD) culture, too many are neglecting the security concerns. While BYOD can be a fantastic way to reduce costs and training time on new technologies, allowing employees to use their own smartphones, tablets, and laptops carries with it a number of additional security concerns that you need to be aware of. Lost or misplaced phones can allow hackers potentially unlimited access to your business systems, so you should always make sure that any access that has been permitted on employee devices is password protected with two-factor email verification in place. Stress the importance of only using secure networks to access work-related information, and your BYOD office will be much more secure from threats.

Keeping your business secure is a necessity if you have any hope for success, and overlooking or failing to address the potential issues can leave you exposed to loss of revenue, loss of customer trust, and unlimited damage to your company. Keep aware of the potential threats, and you stand a much better chance of keeping your business safe.

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A Beginner’s Guide to Business Process Management Software

Posted By Administration, Tuesday, May 15, 2018

Business process management is a system whereby businesses seek to align their goals and processes as their business evolves. In doing so, businesses are able to much better organize themselves and will find it considerably easier to define exactly what is required in order to complete specific tasks. Once these steps have been identified, they are mapped to existing processes, which are then customized to suit the task at hand.

The ultimate purpose of BPM software is to facilitate this process, and in doing so, it greatly boosts the efficiency and effectiveness of existing processes. For businesses who have begun to implement business process management, these efficiency gains can often become a key performance indicator.

The mistake that many businesses make after deciding to implement their own BPM policies is that these processes are often developed in isolation from one another. This means that businesses often find themselves in a situation where, individually their process management policies are effective, yet when they are all put together, shortcomings and incompatibilities are revealed.

Dynamic Processes

Businesses are dynamic entities. This means that the goals and processes of a business are in a constant state of flux. Just as businesses are constantly evolving, so should their processes and procedures. Immobility and resistance to change can both be crippling for a business's future. You need to approach your BPM strategy as something dynamic from the very beginning.

In years gone by, the primary focus of BPM was as a cost cutting exercise. While BPM can still be used in order to achieve cost savings, and add efficiency more generally, the focus has recently shifted. The emphasis of BPM is now on the customer, specifically how it can be used to improve their experience.


Now that the ultimate priorities of BPM have shifted towards customer-facing applications, many vendors are now investing in technologies which are designed to allow for the rapid development and deployment of customer-facing applications that are intuitive to use and therefore easy for customers to get to grips with.

There are two key technologies which are used in order to achieve this. The first is known as “low-code” development tools. These are tools that are generally used by individual developers working from home, sometimes known as ‘citizen developers’. They may also be used by professionals who are not trained in software development. In either case, the BP is designed to allow a non-technical and untrained user to interact with your internal systems.

Can BPM Help Me?

Any business will benefit from implementing more efficient processes at a lower price, this is what BPM allows. BPM software makes it easier to achieve these goals, regardless of the type of business you run. Whether you are operating a direct-to-consumer ecommerce site, or an informational site like Consumer Charts, BPM can help you achieve your goals as efficiently as possible.

If your business hasn’t implemented any BPM policies of their own yet, why not take the initiative and help lead your business’s efforts to implement such practices?

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What Can I Use Bitcoin For BDM

Posted By Administration, Monday, April 30, 2018

The business world is struggling to keep up with the growth of interest in cryptocurrency, and that's largely down to not really understanding what it is or how it works. If you’re a business owner, then you’re no doubt wondering just how or even if you should be using Bitcoin at any level of your company management. However, once you’ve established even a basic understanding of the technology, then you’ll no doubt start to realize just what the benefits are and how you can be using them to not only make your customer experience easier, but also gain you a number of extraneous benefits as well. Bitcoin is growing exponentially, and your business can benefit from this growth.

As an investment

More people are buying or mining Bitcoin every day, and if it takes off as much as some suspect that it will, then the future of Bitcoin could continue to be very fruitful indeed. Hedge fund manager Mike Novogratz was recently interviewed on CNN and said that “I would put it in the same category of revolutionary new technologies like the internet.” When the experts are talking about cryptocurrency in such optimistic ways, then it would be foolish not to be looking more closely at just what is possible.

Getting Places

There have been a few attempts to integrate Bitcoin more seamlessly into the business world, and those attempts have met with a variety of successes. One of the most important elements is that of travel, with flight travel being one of the many possibilities of use when it comes to cryptocurrency. If you travel to meet new clients or suppliers, then you could make use of Expedia, CheapAir or Surf Air to buy your travel tickets to anywhere, all with Bitcoin payments available as an option. Once you are at your destination, you won’t have any issues spending your Bitcoins either, and everything from pizza to Bjork albums can all be purchased using the most popular cryptocurrency on the market.

What you’ll need

Before you start to make use of Bitcoin, you’re going to need some of your own. You could choose to go for the time-heavy process of mining the coins themselves, or you could opt for the far simpler and more common way of obtaining the currency, which is simply to buy some. Once you have your Bitcoins, you need a wallet, and there a number of companies that offer this service. One option is Wirex, who not only provide you with a Bitcoin wallet but also have peripheral options like Bitcoin payment cards that can be used almost anywhere. You may also want to make use of a ‘cold wallet,’ which is a simple way to boost your security protocols.

Whether as a consumer yourself or as a business, there are a growing number of ways to use Bitcoin, and those outlet numbers are growing every day. As more businesses take advantage of the benefits of cryptocurrency, only those who are willing to fall behind are ignoring the potential.

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3 unexpected business dangers (and how to tackle them)

Posted By Administration, Friday, April 27, 2018

Throughout the day-to-day running of your business, you eventually hit an issue that is outside of your normal working parameters; something unexpected, which is, therefore, unplanned. It can be difficult to tackle unpredictable business issues because while resolving them, you run the danger of neglecting your usual focus. This, in turn, leads to further complications and you are left with a spiraling problem that could ultimately result in the loss of your profit margin or even the company in total. Although planning against the unpredictable is by its very nature impossible, there are always solutions that you can take advantage of that will secure your future and see you make it through the dangerous period.

Legal issues

Whether it’s a staff member injured through incomplete training, a data breach that affects your customers or even a simple unsatisfied customer, unexpected legal issues can break a company. In this age of litigation, it is all too easy to fall victim to outside influences and every business has to make sure that they are covered in every way. Of course, bigger companies will have their own legal department and a team of lawyers ready to challenge, but for most smaller businesses, that’s simply not an option. The key to resolution for most cases is to remain proactive, whether that means ensuring staff training is up to date at all times or simply taking the time to follow up on customer complaints before it goes too far.

Standing still

Moving forward is the only way to run a business, and it is only through growth that we can turn our businesses into success stories. Often this can mean hiring more staff, leasing a larger premises or simply investing in a new marketing strategy. It can include updating any current technology such as your Credit Card Processing terminals and software. If your budget is a concern, there are a number of loan types available through companies, and you may find that a small loan will make the difference between beating the competition or falling by the wayside. By failing to grow, whether that be your online presence, your customer after-care or even just an increase in production of your product, it is all too easy to lose new customers, and you need to make sure that you take advantage of the available options.

Operational flaws

As your business changes over time due to technology improvements or staff changes, it can be too easy to learn how to manage with ongoing issues. Humans are very adaptable, and we can cope if a piece of office equipment always needs turning off and on again before it will work, or a factory tool is in constant need of replacement. However, dealing with these operational issues in this way never makes the problem go away, and they can end up as a major issue if ignored. Making sure that functionality is at optimum levels throughout every working day, and making certain that every single area of your business is working to the best of its ability, is the only way to keep costs down and profits up.

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