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How to Apply Business Process Management Principles to Your Website

Posted By Administration, Thursday, December 6, 2018

Business process management (BPM) is about optimizing your operations for maximum productivity and effectiveness. The principles of BPM can be applied to all functions of your business, including your online presence, and few companies have anything much more important than a website to manage. If your site is ticking along in the background with little input, using a BPM approach will boost your website’s profile and influence, ensuring that you’re getting the best results from your staff and making a sizeable impact on the people who visit your site.

1.    Who looks after your website?

In a small business, it’s possible you take charge of maintaining your site, but you should ask yourself if that’s the best use of your time. Creating content and supervising what appears on the site could well be useful inputs, but the routine monitoring of functionality and the processes of posting content and updating information could be better carried out by a member of staff. You could use a remote worker for this type of role, so even if you have no or very few staff, you can still outsource your website maintenance.

2.    Planning and scheduling

If you don’t have a plan in place, tasks can very quickly get delayed or be missed out altogether, so you should draw up a schedule that lists all the actions that need to be taken and when the work should be carried out. You could, for example, include on your schedule that you post a new piece of content to your site every afternoon at 3 pm, or you update the advertising banners every Thursday. A well-defined plan will ensure that nothing gets missed out and that everything is kept as up-to-date as possible.

3.    Managing your website

There are a variety of tools available to help you manage your site, for example, social media account management software that ensures your posts go out at the time you prefer every day. There are tools for managing and changing all your advertisements to keep them current as well, such as the ad tech from Revive Ad Server. New ways of managing websites more efficiently are constantly being developed, so keep yourself informed about any new tech that could help you streamline even further.

4.    Reviewing your website

A vital element of BPM is examining and assessing the actions you’ve taken and the effects they’ve had. Using management tools that have reporting functions in combination with Google Analytics or a similar device will give you plenty of data that you can use to ascertain who’s been visiting the site, how long they stay and what they do. You can spot areas that need improvement, and pick up on the kind of content that’s most popular with your customers, which means you can adjust your website to meet people’s needs more accurately.

Websites aren’t static entities that function in a vacuum; they’re active, ever-changing, and crucial for your business’s success, so make your website work better by applying the proven benefits of BPM.

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4 Ways the Cloud Is Providing Solutions for Business

Posted By Administration, Tuesday, November 27, 2018

As the world is becoming more digital, so are businesses. It isn’t uncommon to find them using more technology-focused solutions as a means of getting ahead. One of those solutions is the cloud which enables companies to store mass amounts of data virtually. While some businesses are skeptical about this, others see it as an incredible opportunity to cut costs and manage data more effectively. If you are on the fence or thinking about making the big move to the cloud, you should continue reading. In the following article are a couple of ways that the cloud is providing solutions for businesses.

1.    Saving Money

Businesses are looking for ways to save money in every way possible. More money saved means more revenue that can be used to grow and expand a business. In case you’re wondering how the cloud helps you to save, by using it, you can curb the costs of hardware. Instead of having to buy it in-house, the vendor can take care of the back end. Even better, the cost of repairing and replacing equipment is also passed to vendors. In addition to this, if you needed a cloud-based phone system, has one with a call routing system, and it comes at a price you can afford. The good thing is that because it’s cloud-based, you don’t have the burden of managing the system yourself. You can also save money with cloud systems as they often have integrations with other services.

2.    Greater Security

Some people are skeptical about how safe the cloud is, especially seeing as it’s being managed and monitored by an outside party. However, you should know that the cloud has proven to be secure as they are usually designed with intense security best practices. On top of this, equipment is monitored, and access to data centers is secure. It may also convince you if you know that they usually have experienced staff who manage the infrastructures and you’re automatically protected from loss of data.

3.    Less Time Managing

As mentioned briefly above, a benefit of the cloud is that it provides solutions when it comes to the management of databases. When you have one in-house, you’re likely going to spend money both maintaining and updating it. In addition to the costs, this can be time-consuming, whereas if you use the cloud, it can easily be outsourced. This gives you time to focus on other areas of your business and means you don’t need to fix anything that’s broken on your own continuously.

4.    Increased Accessibility

Another great thing about the cloud is that it can provide solutions to accessibility. In this increasingly mobile world, you want people to be able to access data wherever they are whether it be on the go or in another country. In many ways, this could help improve productivity as they can work from anywhere in the world and on any device as well.

The cloud is providing business solutions to organizations every day. It is enabling them to store and access mass data in one place. If you do decide to migrate to the cloud, it could end up being the right decision for your business. 

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Three Ways to Take Your Startup to the Next Level

Posted By Rachel Jollie, Monday, November 19, 2018
Updated: Monday, November 19, 2018

Managing a startup as an enterprising entrepreneur is one of the most exciting vocations out there. The risks and the potential successes are far more extensive in the hostile environment of startup managing than in other areas of business life, and as such its a thrilling and often incredibly rewarding way of life. However, successes are far from guaranteed.

 To truly take your startup to the next level, cementing its foothold in a particular market, you’ll need to be smart. The three tips presented below are designed to help you be just that: smart in taking your startup from strength to strength.


 1.    Networking Like a Pro

Small business owners and entrepreneurs usually share the critical ability to network; to speak calmly and persuasively with other like-minded businesspeople who might one day offer some valuable counsel, advice or skills that your business is in desperate need of. Building a network around both your personal brand and your business brand will ensure that youve secured the support, the partnerships and the clients to succeed in your venture. Never shy away from the opportunity to network, and be at ease in introducing your company to the businesspeople you meet. One chance meeting can lead to incredibly valuable benefits. Its these benefits that will help you steady your startups vessel as the stormy seas of the industry start rocking the boat.


2.    Choose to Co-Work

While on the topic of networking, plenty of startups are doing just that by choosing to hire a co-working space in which other innovative, smart and agile startups are busy developing their companies. Not only are these spaces excellent places to base your business and your workforce, full of positivity and ambition, but they’re also cheap and well-designed. Just check out to see the kind of spaces on offer for startups looking to co-habit with other startups. Innovation and collaboration are all part and parcel of working in shared offices. You shouldn’t pass up the chance to see for yourself the benefits they entail. You’ll also save on rent by sharing your workspace, which is a considerable bonus for cash-strapped or just-starting startups.


3.    Scale and Rescale

There’s a certain quality to successful startups that are often overlooked in advisory articles, and that’s the constant scaling that the finest startups manage to execute perfectly. It’s this momentum, reinvesting money earned to drum up higher sales and profits, that draws startups into the big time. Of course, scaling is a risky business. Sometimes companies scale only to find that the demand does not meet their ability to supply. Once you’ve caught momentum and you’ve consulted ever-increasing sales forecasts, however, it’s worth making the decision to scale sooner rather than later. Be sure always to have your scaling plan in the front of your mind, and make it flexible, so that you’re able to capitalize on boosts in your sales instantly.

These three tips will be useful to startups in any industry, helping them achieve their potential by reaching the next level and avoiding financial ruin.

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Tips on Using Tracking and Monitoring to Improve Business Processes

Posted By Administration, Tuesday, November 13, 2018

A good business process management cycle always ends with an evaluation of the process being managed. That evaluation is how you bring out the best insights and gain more data for further improving the process for the future. In fact, evaluation and refinement are among the most important tasks in the field of business process management.

Today, the evaluation doesn’t need to be conducted at the end of a complete process cycle. With the help of tracking and monitoring tools, you now have the ability to see the bigger picture at any point in the process. Instant adjustments are often possible, and you have more control over the process itself. These tips and tricks will help you use tracking and monitoring to your advantage.

Do It in Real Time

There are plenty of ways to keep track of various processes within an organization or a business in real-time. Rather than waiting for the cycle to end, real-time monitoring lets you understand how the process performs at any point in its cycle. This is a big advantage that not all businesses have, and it is certainly an advantage worth gaining.

Real-time tracking and monitoring are not without their challenges. The data collected in real-time don’t always come with the right context, especially when you don’t have the full picture yet. It is up to you to decipher the data you gather to better understand the process and its governing factors. The good news is, you can process the data just as quickly with the right tools.

Use the Right Solutions

Speaking of using the right tools, tracking and monitoring is certainly easier when you have the right tools for the job. What you need to remember is that not all solutions suit your business perfectly; a system that works for other business in the same industry may not work for your organization as well.

Before choosing an IT-based solution for your company, it is important that you take a closer look at the processes and any specific tracking and monitoring need you may have. Define clear requirements and needs, set objectives that the selected solution must achieve, and select a system based on these details.

Start with the Basics

To make tracking more effective, you need to begin at the very base of the operation. Covering the basics make future tasks easier to handle. In fact, the way you establish tracking and monitoring procedures will greatly affect just how effective the whole system is.

In a manufacturing line, for example, tracking begins with something as basic as assigning batch and lot numbers. The lot numbers – or serial numbers, if you want to track each product separately – have the ability to tell you so much about the manufacturing line.

You can measure the time needed to complete a particular batch based on the lot number. You can also track the progress of each batch from the starting point all the way to retailers if needed. On top of that, things such as quality control are made easier now that you have the ability to identify products and the batch they came from.

Track the Right Metrics

The data you gain from monitoring processes depend a lot on what you actually monitor. Focus on the wrong metrics, and you will end up with insights that aren’t very helpful in making process adjustments. Track the right metrics, on the other hand, and you gain valuable insights that will lead to better process management.

There are a lot of metrics to track in a process. Time, use of resources and cost, and quality are usually the main three factors to take into account. You can go deep into details and monitor machinery load or the efficiency level of each process segment too.

What’s great about doing monitoring in real-time using the right tools is that you can also monitor more metrics and gather a large amount of data. The key here is finding the right balance between choosing the right metrics and gaining more insights on the process itself.

Learn the Approaches

Similar to business process management, there are many approaches you can take when doing business process monitoring. Functional monitoring focuses more on the core of the process itself. It tracks metrics such as time consumption and compares those metrics with pre-determined performance indexes or KPIs. The monitoring itself can be as simple as checking the number of products completed in a set time compared to the manufacturing target.

Process monitoring takes a wider scope. Rather than focusing on specific KPIs, it deals with the overall health of the process. It monitors things like the number of process cycles successfully completed in a day, the number of terminated processes and errors found, and details about these circumstances. If you want to keep the entire process running smoothly, process monitoring can help you gain the insight you need.

Technical monitoring, on the other hand, deals more with the technical side of a process. When a manufacturing line uses machinery, for instance, technical monitoring focuses on how those machines perform and metrics such as downtimes and processing errors. Technical monitoring is handy when you are trying to find ways to improve process efficiency by improving the tools used in that process.

Learn to Use the Data Correctly

There are some really big challenges to overcome when you start using process monitoring seriously. Issues like not being able to identify potential problems, jumping to conclusions without seeing the whole data, and shifting blame to a part of a process are all damaging, not only to the effectiveness of process monitoring but also to your ability to improve processes.

Being objective and seeing all angles is critical. It is only when you can use the data correctly that you have the ability to make fine adjustments and big changes. You already have all the insights you need to make the right call; it is up to you to interpret the data from an objective point of view.

Tracking and monitoring are crucial to the management and improvement of business processes. Now that you have these top tips in mind, you can implement business process monitoring in a more effective and targeted way. 

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Cost Saving Measures for Small Businesses

Posted By Administration, Monday, November 5, 2018

Businesses often operate for the purpose of generating a profit. However, current statistics in terms of the number of businesses that actually succeed suggest that breaking even isn’t as easy as many would hope. Seeing as business is so unpredictable at times, one of the easiest ways to stay afloat would be to keep expenses at a minimum while working on maximizing profits. This could mean having to re-evaluate expenditure and look for cost-efficient alternatives as a means of spending less. Although this may be time-consuming in some cases, it could mean the difference between sailing or sinking for a business.

Adopt Maintenance Culture

To save costs, often times businesses have to learn how to be more efficient. In practical terms, this could mean making the most of what they have and ensuring it lasts. When it comes to items that would be exhaustive to replace like electronic equipment especially, maintaining what you have rather than replacing it could save you a significant amount in the long term. For instance, if you have expensive electronics that you happen to keep outside, then outdoor enclosures could prevent them from getting destroyed in cases of extreme weather. This saves you having to replace the equipment because it’s been avoidably damaged.

Explore Low-cost Advertising

Advertising is a necessity for every business but can be expensive. You’re competing with organizations both locally and globally, so need enough to push your campaigns and gain visibility. However, there are low-cost alternatives to help you save as a business if traditional forms of advertising are becoming financially draining. Public relations, for one, can gain you more traction and help spark relevant conversations around your brand. Some other methods to try are cutting down on paid internet advertising and focusing on getting results by using SEO techniques instead. Even if you do spend on advertising, try and combine that with cost-effective methods as suggested above.


It’s likely that you’ve already heard this, but outsourcing can save businesses a noticeable amount. In as much as employees are a crucial element in running a successful business, they aren’t cheap to keep on full time. Some costs associated with having employees on fulltime are salaries, office space, payroll, and insurance. However, by outsourcing and using contractors or freelancers, you’re able to conveniently curb all of those costs.

Review Expenses Often

It can be easy to get caught up in a routine when running a business. However, if you truly want to save, meticulously reviewing expenses periodically is a great place to start. Remember that small cuts to ongoing expenses can mean large savings over time. Completely eliminate anything that isn’t adding to your return on investment and always look for cheaper alternatives. 

Cutting costs is something every business should focus on doing periodically. The reality is that the lower you can keep your expenses without compromising quality, the higher the likelihood of you generating enough profits and staying in business for the long haul. There are always ways to save more and redistribute your profits into other aspects of your business.   

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