What is Blogger Outreach?

So, what exactly is blogger outreach? Essentially, this involves reaching out to relevant and au-thoritative publishers within your niche and creating relationships so that you can get content placed on their platforms. Content can then be produced to appear on these platforms that will ed-ucate, engage, and influence readers.

Blogger outreach is a key step in link-building, which helps to improve your search engine ranking and, in turn, boosts organic traffic to your website. In addition to this, blogger outreach allows you to reach a much wider audience and enhance brand credibility - this is key when it comes to influencing BPM decision-makers.

Analytical BPM Leaders

It is essential to acknowledge that BPM leaders are highly analytical and will not accept a vendor’s word at face value. They will use Google to compare and read content, so you need to make sure that you have a strong ranking on search engines and high-quality content that will showcase the unique strengths of your BPM platform, software, or consulting service. Getting your content published on trusted blogs and other industry websites will help you climb the search engine results pages (SERPs) and get you placed in front of decision-makers. Ultimately, this will turn interest into purchasing decisions and help you achieve success. 

The Value of Targeted Outreach

Blogger outreach is a smart way to improve your online visibility and influence BPM leaders, but you need to be aware that blogger outreach is a sophisticated process. BPM audiences are intelligent, which means that the most reputable bloggers, influencers, and other publishers will ignore generic, template pitches.  

Instead, you should be using a blogger outreach service from an experienced digital marketing agency. They will know how to approach BPM publishers with targeted outreach and help them understand the mutual benefits. They will also be capable of producing engaging content that directly addresses BPM pain points, such as process optimization, change management, and automation. This can also free up both time and energy for you to focus on core activities with the reassurance of knowing that your online visibility is being handled by a team of specialists who know how to engage and influence BPM decision-makers.

BPM professionals are constantly researching and using reputable industry voices to inform their purchasing decisions. Therefore, it is important that you know how to get in front of decision makers and influence their decisions. Blogger outreach is one of the most effective ways to do this, as you can get your content published on reputable online publications, but it is essential that you know how to create and maintain strong relationships with leading publishers and produce content that will captivate and convert.

The Essence of Bulk Gift Solutions 

At its core, bulk gift solutions are designed to streamline the complex process of selecting, packaging, and delivering gifts in large quantities. This innovative approach caters to businesses seeking efficient ways to express appreciation on a grand scale. The dynamics of bulk gifting allow organizations to save time and resources while ensuring a personalized touch for each recipient. In navigating the world of bulk gift solutions, companies such as Wald Imports stand out as trusted partners, offering a diverse range of high-quality and customizable options, allowing businesses to seamlessly integrate efficiency and personalization into their large-scale gifting strategies. 

Efficiency with Personalization

One of the primary advantages of bulk gift solutions is the ability to maintain efficiency without sacrificing personalization. Companies can customize offerings to align with their brand identity, incorporating elements such as personalized branding, custom packaging, and specially curated items tailored to the preferences of individual recipients. This delicate balance ensures that bulk gifts transcend mere transactions, becoming unique and meaningful experiences for those on the receiving end. 

Ideal Occasions for Bulk Gifting

Corporate events, conferences, and milestone celebrations stand out as ideal occasions for implementing bulk gift solutions. The logistical challenges of distributing a large number of gifts can be daunting, but with the right partner, companies can navigate this process seamlessly. The range of options for bulk gifting is diverse, from branded merchandise and tech gadgets to gourmet treats and wellness packages. This flexibility ensures that each gift aligns with the event and the diverse preferences of the recipients. 

Extending Beyond Corporations 

While bulk gift solutions are a staple in corporate settings, they are equally valuable for nonprofit organizations. These solutions provide an efficient way for nonprofits to express gratitude to donors, volunteers, and supporters, fostering a sense of community and strengthening relationships. Bulk gifting not only contributes to a positive social impact but can also enhance the organization's reputation. 

Sustainability in Bulk Gifting

As environmental concerns take center stage, companies are increasingly opting for sustainable and eco-friendly bulk gift solutions. From recyclable packaging to ethically sourced products, businesses can align their gifting strategies with their corporate values, contributing to a positive environmental impact.

Elevating Corporate Culture through Bulk Gift Solutions 

Beyond the tangible benefits of efficiency and personalization, bulk gift solutions contribute significantly to shaping a positive corporate culture. By implementing these solutions, companies signal to employees and clients alike that they value meaningful gestures and thoughtful expressions of gratitude. This fosters a sense of belonging and loyalty among team members, reinforcing a positive work environment. Moreover, the ripple effect extends externally, positively impacting client relationships and brand perception. In essence, the world of bulk gift solutions is not just about delivering presents; it's about cultivating a culture where appreciation, connection, and celebration are woven into the fabric of daily corporate life. 

In conclusion, the world of bulk gift solutions offers a practical and impactful approach to navigating the complexities of large-scale gift-giving. By embracing the efficiency of bulk orders, companies can express gratitude, strengthen relationships, and elevate their brand image. The demand for strategic gifting continues to rise, making the adoption of bulk gift solutions not just a trend but a smart and effective strategy. So, why settle for ordinary when you can unwrap the extraordinary world of bulk gift solutions? 

 

Understanding the Need for Waterproofing

Water and electronics have never been the best of friends: the tiniest drop of water can wreak havoc on delicate circuits and components, leading to malfunctions, corrosion, and, in extreme cases, complete failure.  

To overcome this challenge, engineers employ a variety of techniques and materials to make computer components resistant to water, ensuring that our devices can withstand accidental spills, rain, or even submersion. 

Designing for Waterproofing

The journey to waterproofing starts at the design phase. Engineers carefully select materials that can withstand exposure to water without compromising the functionality of the device. This includes choosing water-resistant metals, coatings, and insulating materials that create a protective barrier around sensitive electronic components.  

Manufacturers often incorporate advanced polymer products, such as hydrophobic coatings and encapsulating materials, into the manufacturing process to create a formidable barrier against potential water damage. 

Sealing the Gaps

Potting and Encapsulation 

Rigorous Testing 

Continuous Innovation 

#1 Implement basic security measures

If you have not already, you need to ensure that you have the correct number of firewalls in place for both everyone in the office and those who work for you remotely. You should also limit access to customer data to only those who absolutely need it, like finance or customer-facing staff. In addition to this, you should use encryption when transmitting any customer data.  

As well as limiting access to customer data, you need to review how long you are keeping it. Of course, you might have to keep records of purchases for tax purposes, but there is no need to keep the email address of somebody who enquired about your product three years ago and has been quiet ever since.

#2 Educate and train employees

As your employees are often the weakest link in the security chain, you need to make sure that they are fully informed about the possible forms of cyberattack and what that can mean to the customer.  

• End-user training can make them aware of threats like phishing emails; vishing attempts over the phone, and other social engineering tactics. The number of techniques cybercriminals use is increasing, so any training needs to be ongoing and not just completed once.
• They should also be made aware that the most common consequence of a data breach is an account takeover. This is when the partial data gained from a data breach is used to take over a customer’s account either with you or, more damagingly, with a financial institution. Once they have control of the account, they can do pretty much what they like - including draining funds or using the access to contact others in an attempt to harvest more data. 

#3 Have the right processes in place

As well as end-user training and employee education, you should also have a clear privacy policy in place. This lets anyone who buys from you or gives you their data for any other reason know how it will be used. You should also have a process in place to let any customers know as soon as a data breach occurs – though, of course, you hope you will never have to use it.  

To help with this, you should also consider bolstering your IT department with more cybersecurity resources or outsourcing the whole thing to a specialist company.  

Top Tips for Business Management in 2023 

Prevents Productivity Loss

People will sometimes get sick, irrespective of how fit or well-disciplined they are in their personal lifestyle. However, fitter, healthier people do not fall sick often, and even when they do, they generally recover much faster than the average person. These people are also employees who take very few sick days and come back from the rare sick leave much faster than one would expect. In other words, fit and active employees are, by default, more productive and reliable.

What preventative employee health programs do is improve the general wellbeing and fitness level of all your employees by rewarding them for choosing a healthy lifestyle. The fittest people in your company are given more reasons to remain fit, while everyone else is given the choice to reap benefits from becoming more active and making healthy lifestyle choices. In fact, you can even customize the catalogs of health and wellness products for specific employees in such a way that they stand to gain most by choosing options that would be the most beneficial for their current physical condition.

Prevents Excess Medical Expenses

A good healthcare plan is the most coveted workplace benefit in US, given the extremely high cost of medical expense here. Medical coverage is proven to be highly effective in both hiring and retaining talent in the industry, but it can get very expensive. Even some of the world’s largest MNCs felt the pressure between 2020 and 2022, when the pandemic was at its peak.

Preventive care policies and benefits are designed to reduce the high cost of medical coverage by incentivizing a healthy, active lifestyle. These plans are focused on certain carefully planned and often customized parameters such as:

• Rewards for not smoking/smoking less.
• Rewards for taking positive steps towards alcohol addiction recovery.

• Rewards for participating in planned physical activities.
• Rewards for choosing the right kind of nutrition.
• Rewards for losing excess weight.
• Rewards for completing health-oriented goals every week, month, and year.

The idea is to not just reduce avoidable medical coverage expenses, but also to have more funds ready for covering unavoidable medical emergencies.

Preventing Workplace Accidents and Tragedies

It must be understood that fitness and wellbeing at a workplace is never just about physical wellbeing. An employee’s mental well being is even more important for several reasons. A physically fit factory worker with a mild case of alcoholism may end up as the cause for a serious tragedy in the plant due to negligence on account of their intoxication. A fit employee with undiagnosed mental disorder(s) may take steps to the detriment of himself/herself and several other people along with them.

Preventative care policies make it necessary for every new and old employee to undergo periodic physical and psychological assessments. This ensures that action can be taken to avoid potential physical and mental health emergencies from escalating out of control.

How to reduce the employee turnover rate in an organization?

Businesses face challenges, but it's our job to plan. One of the most prominent problems organizations face is a high turnover rate. So, if you are having an issue with this, you aren't alone because even the best companies face this problem. Besides, you should know that the employee turnover rate relates to many other things. For instance, high turnover is linked with the following: 

• Bad employee engagement
• Less productivity of employees
• Bad working environment
• High business operating cost

Later, all these factors have a direct impact on corporate profit. So, if you want to earn more, try lowering the turnover rate. But to act, you should have detailed information about this topic. 

What is the employee turnover rate?

“It shows the percentage of people who have left the company over a specified period.”

Organizations need to retain talented people for efficient work. A high turnover rate is expensive and could be very disruptive. According to statistics, around 41.4 million people left jobs in the USA for another company in 2018. Moreover, the job market is saturated, and hiring a new employee is expensive. In short, turnover impacts the company’s profit margin, whether it’s direct or indirect. Furthermore, we have divided the turnover into these parts: 

• Voluntary or involuntary
• Quarterly or annually

Apart from this, the employee turnover ratio also impacts our relationship with customers and industry partners. So, if your organization has high turnover, it may alarm you, and you need to take corrective measures. 

Why is it essential to reduce turnover?

I know you will feel bad if employees leave your organization. Maintaining the employee turnover rate is a big challenge for the HR department. According to LinkedIn, the average turnover rate is around 11%. A high termination rate could be expensive for your business in the following ways: 

• Productivity level will be low because the position is vacant, and you are looking for a replacement
• You will have to plan for hiring and training new employees
• The overall profitability ratio will be impacted 

So, building an effective plan is necessary to help you retain an efficient resource pool. As a result of effective strategy and efforts, you can improve profitability. 

How to reduce the employee turnover rate in an organization?

Do you want to avoid a high turnover rate? If yes, then there are small efforts that can bring a massive difference to your organization. Here are top tips that will surely help to retain employees for longer. 

Reevaluate your hiring process: 

The best tip to reduce turnover is to reevaluate your hiring process. This way, you can assess the pain point of committing mistakes while hiring resources. Apart from this, you can follow these tips to make the hiring process more effective: 

• Define the job role and description clearly
• Ensure that candidate is a perfect fit for this position
• Make sure that your onboarding process is a success for employees 

If the hiring process is good, you will grab qualified talent to perform the job duties efficiently. Apart from this, it’s also vital to do a strict final screening before hiring any candidate. 

Keep the salary market competitive: 

Less salary is one of the biggest reasons why employees leave the organization. So, set a market-competitive wage to deal with this problem. Apart from this, remember to offer bonuses and incentives to the employees. Here are examples of benefits that you can provide to the employees: 

In this way, the workforce feels motivated and appreciated for good work, and they try to give their 100%. However, all these things directly impact less turnover rate and more productivity. In addition, the organizations establish a talent management process to identify the top job performers. 

Provide top-notch training: 

Employee training is the core thing that decides whether the employee will stay or not in the organization. So, prepare a training plan and include all your policies, roadmaps, and values. This way, the employee will know what's coming, and your training efforts will be well-spent. Moreover, these things give the best results, and employees feel welcomed and informed. You can regularly teach employees the tools and software they will use in training sessions. For instance, if someone is in HR, then give training on pay check stub generator as on-job training. 

Communicate clearly: 

We all knew and heard that communication is the key to success. So, this phrase is also suitable if you want to reduce the employee turnover rate. However, you should communicate regularly and discuss team goals, the company’s policy, problems, and strategies in depth. This way, newly hired people will feel welcomed and valued in the organization. All these things enhance confidence, and employees feel comfortable in the organization. Furthermore, you can read here to improve your communication skills . 

Encourage work-life balance: 

If you want to retain employees for longer, give them a work-life balance. If an organization supports work-life balance and offers employees free time to spend with their family and loved ones, they will feel refreshed at work. However, for this purpose, you can allow employees to: 

• Flexible working hours

• Paid off days 

• On-site childcare 

If you allow your employees to fulfill their obligations, they will feel less stressed at work. In addition, these little efforts also add to loyalty. 

Focus on employee growth: 

If you want to keep employees for longer, focus on their development. Each person has specific goals and interests, and your organization could act as a bridge to achieve those dreams. In this way, that person will perform better at the job by staying loyal and satisfied. Here are the following growth opportunities that you can offer as an organization: 

• Offer free tuition assistant

• Support additional education and certification 

• Schedule community involvement events 

All these things will help employees to have more desires, dreams, and opportunities at work. Ultimately, all these efforts help employees to grow at work. 

Besides, here are a few other tips that give the best results when it comes to reducing or controlling the employee turnover rate in an organization. 

• Regularly examine benefits

• Distribute work tasks evenly

• Involve employees in company culture

• Offer flexible work hours

• Provide feedback

• Organize team-building activities

•  Analyze performance and turnover

• Closely monitor employees who aren’t giving a performance

• Pay attention to employee engagement

In addition, the golden rule is to give importance to the employee’s happiness. It’s the best way to feel involved and appreciated in an organization.

5 Reasons GBS Adds Value to the Digital Enterprise

2020’s most popular target operating mode

By Barbara Hodge, Principal Analyst and Global Digital Content Editor, SSON

Download this Free Report here.

Shared Services and Outsourcing Week (SSOW), taking place March 20 – 23, 2023 at the Rosen Shingle Creek Orlando, is the largest event in the world for shared services, global business services, outsourcing and intelligent automation leaders to come together as a community.

This year’s theme: "Redefining Success in 2023 & Beyond” is committed to ensuring that all attendees walk away with actionable steps to define and achieve their goals.

Sessions this year include workshops, roundtable discussions, panel discussions, topic-specific tracks, two amazing keynote speakers and much more. The keynote speakers are Megan Twohey, investigative reporter for The New York Times and Alex Rodriguez, chairman and CEO of A-Rod Corp.

Find out more about SSOW 2023 here: https://bit.ly/3TeeMT3.

Carry Out New Research

Once you have achieved your goals, it is a good time to carry out new research . Keep in mind that industries and markets are continuously changing, especially since the pandemic. Therefore, new research should help you to find ways to improve, strategies to stand out from the crowd, and ways to appeal to your target market. You want to learn about new market trends, what changes your competitors have made, if there are gaps in the market, and what your target market wants and needs.

Set New Goals

It would be best if you always had goals to work towards in the business world. It is helpful to set goals for individuals, teams, and the entire organization and ensure that these goals will be challenging but also achievable. All goals should be tracked, and you should celebrate together when they have been achieved.

Upgrade Tech & Software

If you want to take your business to new heights, you need to make sure that you are using the best and latest tech and software. These are areas where developments are constantly being made, which means that there are usually upgrades that can be made. Focus on the areas of the business that could do with improvement and look to see if there is tech and/or software that could be used to strengthen this area.

Use Six Sigma

Another way to boost your internal performance is with Six Sigma. This is a methodology that has been used since the 80s that uses techniques and tools to improve cycle times, increase efficiency and prevent mistakes/defects. Originally designed by an engineer to be used in manufacturing, Six Sigma can now be applied to all industries. You can learn Six Sigma and discover how to implement it into your own operation with the help of a Six Sigma consulting firm . This will help you to make key improvements to your daily operation that will take your business to new heights.

If you are ready to take your business to the next level, then these are some of the best strategies to try. You always want to progress in the business world, but to take the next step, you need to know what areas to focus on. The advice in this post should enable you to make significant improvements to your business that will bring new levels of success to your company.

Announcement of ABPMP Kazakhstan Chapter Launch 

On behalf of all Business Process Management (BPM) professionals in Kazakhstan, we are proud to present the Association of Business Process Management Professionals (ABPMP) Kazakhstan Chapter. 

About Us 

The Association of Business Process Management Professional (ABPMP) is a non-profit, vendor-independent international group guided and led by Business Process Management (BPM) practitioners to promote advancement in BPM concepts and practices. It is one of the biggest and leading global associations in the BPM discipline. Having more than 50 chapters operating around the globe is what makes ABPMP unique and drives ABPMP’s global success. 

The ABPMP Kazakhstan Chapter, located in Nur-Sultan, Kazakhstan, is a non-profit organization registered under Kazakhstan law affiliated with ABPMP International. 

This Chapter, as part of ABPMP, is a professional organization that engages in activities that: 

• Advance the principles and methods of professional business process management to local enterprises, universities, and professional organizations;

• Promote business process management as a professional discipline. Continuously advance business process management concepts and its practices; 

• Support the development of Business Process Management Offices in regional private and public organizations; 

• Become the national center for the community of practice in Business Process Management; 

• Stimulate and support job demand for people with BPM skills and act as a valuable networking channel for job searching; 

• Foster the development and advancement of BPM skills and competencies of BPM professionals; 

• Become point of reference for BPM training in the region; 

• Present the PBM standards to the academic sector. 

If you would like to become a member of the ABPMP Kazakhstan Chapter and/or want to receive future announcements, please send an e-mail to the ABPMP Kazakhstan President at n.seilov@abpmp.kz. 

See you soon! 

Chapter Officers 

President 

Nurgissa Seilov 

n.seilov@abpmp.kz 

VP Finance and Operations 

Aidos Sakyp 

a.sakyp@abpmp.kz 

VP Membership 

Damegul Zhurgenbayeva 

d.zhurgenbayeva@abpmp.kz

Chapter LinkedIn: https://www.linkedin.com/company/abpmp-kazakhstan-chapter/ 

Chapter Website: http://abpmp.kz 

Current open positions and job descriptions are listed below.

• President and Chair - Also the Chief Executive Officer (CEO)
• Vice President of Membership Services
• Vice President of Certification Services

Candidates must be members in good standing with ABPMP and have CBPP Certification or obtain certification during their first year as International Board Members.

Self-nominations are accepted.

To learn more or submit your nomination; visit the nomination page here:

ABPMP International - Nominations for Board of Directors’ Positions for the 2022-2023 - ABPMP International

Watch On-Demand Here

• Target value by setting the right priorities 
• Transform in an end-to-end process context without boiling the ocean 
• Use process-related data efficiently during the transformation and beyond 
• Leverage digital tools, like process repositories and mining tools, to reduce time-to-value 

Watch On-Demand Here

Author: Dr. Mathias Kirchmer    Managing Director and Co-CEO, BPM-D   Affiliated Faculty, Program for Organizational Dynamics, University of Pennsylvania

Click here to apply online!

There are some important changes for test takers to consider in preparation for the new exams. Due to the extensive amount of new content that was added to the BPM CBOK 4.0, we increased the number of questions for both exams and extended the time for the CBPA exam. The table below provides a comparison between the 3.0 and 4.0 exams:

The BPM industry is constantly advancing, and the Certification Committee made sure that the 4.0 exams will adequately test BPM practitioners with updated and relevant BPM technologies and proven practices. It is important that you obtain a copy of the BPM CBOK 4.0 in preparation for the new exams, especially to cover the new content. As a reminder, here are the new topics covered:

• Strategic Alignment and Business Architecture
• Strategy to Execution Using the BPM Life Cycle Framework
• Leadership, Organizational Design, Project and Change Management
• Evolution of iBPMS
• Process Mining and Case Management
• Robotic Process Automation
• Big Data Analytics
• Blockchain
• Artificial Intelligence, Machine Learning, Deep Learning
• Internet of Things (IoT)

Download or purchase the BPM CBOK 4.0 here in order to prepare for the exams. 

The newly released 4.0 exams will be offered in a new format, which means that some questions that may be adjusted after the exams have been scored and psychometrically analyzed by our professional test provider Kryterion. ABPMP is looking for a testing pool of 30-60 people to participate in each 4.0 exam to complete the analysis stage established by our Kryterion Psychometrician.

The ABPMP eligibility criteria and the application process will stay the same for both exams, as will be the passing scores of 70%. For a limited time, the new exams will be discounted as noted below:

Once the new exams are scored, the exams will be finalized (number of questions and passing score of 70%) at which time, the final version of the 4.0 certification exams will be launched in English worldwide, which is projected to be sometime in October 2021. This launch will officially replace the English versions of the 3.0 certification exams.

At that time, the ABPMP will begin local language translations of the 4.0 exams, with each local language launch based on completion of the translations in the WebAssessor platform.

Candidates will continue to follow the existing application process online on our website.

BPM CBOK 4.0 - Exam Prep Course for CBPA/CBPP (7 CEUs)

This course will complement the BPM CBOK 4.0 in order to prepare for the CBPA exam and also help you prepare for the CBPP exam. The Exam Prep course is a 7-hour, case-based approach presented in 8 sessions.

• To prepare for the CBPA, the course covers each of the 9 knowledge areas of the BPM CBOK 4.0 and aligns each knowledge area to the BPM Lifecycle Framework for a methodological approach to BPM. Each section of the course provides test questions to check your knowledge of the material.

• To prepare for the CBPP, the course also includes a comprehensive case study that requires individuals to apply their BPM knowledge, skills and experience to a real-life business technology case study. Additional questions are placed at the end of each session to apply what you learned in the course to answer questions pertaining to the case study.

Click here to view the course, or visit the "Courses" menu at the top of this page.

Translate this course into another language:

This course will be best viewed in the Google Chrome browser. All materials will be presented in the English language. To translate the page instructions and test questions into your native language, read the instructions below:

1. On your computer, open Google Chrome.
2. Go to a webpage written in another language.
3. At the top, click “Translate.”
4. Chrome will translate the webpage this one time.
   

If you do not see a “Translate” button at the top of your screen:

1. Right-click anywhere on the page.
2. Click on the “Translate” option.
3. A pop-up window will appear at the top of your page. Click the “Language” option to choose your language.

ABPMP International will keep you informed of new courses and content. For more information regarding the LMS or questions, contact us at info@abpmp.org.

To say that 2020 was unexpected would be an understatement. What will 2021 bring? Which process management skills will be hot and what is the role of process-related skills in the “new normal”? Check out the next edition of “BPM skills” post.

Which BPM skills will be hot in 2021

Below you can read answers from 20+ BPM experts. You can either read everything or use the navigation below. Enjoy!

Tony Benedict
Lloyd Dugan
Marlon Dumas
Scott Francis
Ian Gotts
Barbara Hodge
Paul Holmes-Higgin
Cristian Ivănuș
Mathias Kirchmer
Holly Lyke-Ho-Gland
Jan Mendling
Juergen Pitschke
Brian Reale
Adrian Reed
Pedro Robledo
Michal Rosik
Tomislav Rozman
Alec Sharp
Phil Simpson
Jim Sinur
James Taylor
Steve Towers
Miguel Valdés-Faura

Now, let’s dive into the answers. Click the link below to read the full article!

https://bpmtips.com/bpm-skills-in-2021-hot-or-not/

Romanian Journal of Information Technology and Automatic Control, Vol. 30, No. 3, 7-22, 2020 

The paper was a joint effort between Kay Winkler, ABPMP VP of Chapter Services and a fellow investigator Guillermo Lasso-Rodriguez (https://www.linkedin.com/in/guillermo-lasso-89a568b/). The entire effort was realized completely remotely, utilizing web sessions as well as asynchronous working session, transforming the contents leading into the paper, over the past 6 months.

Abstract:  Averse to being ‘the year of the coronavirus’, there have been quite some positive global technological and sociocultural advances in the middle of the present tempestuous period. This article takes advantage of the recent zenith that robotic process automation (RPA) is experiencing, with special emphasis on the associated hyperautomation form. It upholds on the latest state of software robots, technology, and business process management (BPM) knowledge, to insinuate the controversial case of having robots replacing humans for full time business process jobs. Up-to-date data is analysed as part of the methodology to understand the relevance of the research, including the application of Delphi techniques with a group or panel of international experts from Europe, Africa, America, Asia and Oceania. Prompted by the hypothesis that hyperautomation can be used to fulfil a manager role in a BPM organisation, the text elaborates on the technologies used to manage BPM, the role of a BPM manager robot and the demonstration. It determines, based on the final judgement of the panel majority, that it is possible to have an RPA robot fulfil a BPM manager role, and complements with constructive criticism and lessons on how to do BPM the right way.

Click here to view the full whitepaper

CITE THIS PAPER AS:

Guillermo LASSO-RODRIGUEZ, Kay WINKLER,  Hyperautomation to fulfil jobs rather than executing tasks: the BPM manager robot vs human case, Romanian Journal of Information Technology and Automatic Control, ISSN 1220-1758, vol. 30(3), pp. 7-22, 2020. https://doi.org/10.33436/v30i3y202001

RMA Associates, LLC has a team of professionals that advise and provide Business Transformation services to the United States’ Army National Guard (ARNG). Three of RMA’s Senior Business Advisors are members of the ABPMP. One of the Seniors attended an ABPMP webinar in which Mr. Scott Whitmire, an Enterprise Architect, presented “Measuring Business Processes.” Within this presentation, Mr. Whitmire brought to light the importance and power of using metrics to create accountability and for decision making. Such a presentation was a perfect message for the ARNG.

The ARNG subscribes to an Integrated Management System (IMS) as its Business Model. The U.S. Army’s IMS is process oriented, and ARNG’s appetite to better harness the use of process measures as part of performance management is fledgling. We knew Mr. Whitmire’s presentation was a great fit to the National Guard Bureau’s Best Practices Symposium and to help drive home the science and importance of selecting the right metrics as appropriate key indicators. Between seventy to ninety attendees listened to Mr. Whitmire live presentation and asked probing questions till the end of the designated hour. His presentation was well received and gave many of the attendees a renewed appreciation for the power and purpose of process metrics.

The U.S. Army National Guard’s Business Transformation Office hosts an Annual Best Practices Symposium each year. In past years, the Symposium was a one-day event held in Wash DC. For this year, the BTO Chief and staff wanted to expand the Symposium to a three-day professional development event. As with most large gathering events, this year’s Symposium shifted to a virtual platform. The virtual event facilitated the invitation of various speakers and attendees from across the United States. Topics included the relevance of the Baldrige Performance Excellence Program, Strategic Execution, Lean Six Sigma methodology, Performance Management, Knowledge Management, Reform Initiatives, and Public Partnerships among other subjects. By all accounts, the 2020 ARNG Best Practices Symposium was a success.

Scott Whitmire has over 40 years as a software engineer, business architect, and enterprise architect, with experience in telecommunications, retail, manufacturing, defense, healthcare, banking, and professional practice. As an enterprise-level architect, Scott has designed and implemented business architectures that center on processes and customer experiences, and the measures to link them together. He has counseled business leaders at all levels and has provided continuing education to practicing professionals.

As an member, you can login and view the OnDemand Webinar for August 2020 that Scott Whitmore delivered on the same topic. Click here to watch!