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Board of Directors


President - Tony Benedict, CPIM, CBPP

Vice President Member Services- Dan Morris, CBPP

Vice President Chapter Services - Raju Saxena, CBPP

Vice President Education Services - Jennifer L. Fischer

Vice President Certification Services - Vijay Krishnan

Vice President Conference Services - Rami Itani

Vice President of Marketing and Communications - Jack Hilty, CBPP or

 Financial Services
 ABPMP Operations




Tony Benedict
(Phoenix Chapter)

Tony Benedict is a CEO / COO steeped in Operations, having led step-change results in manufacturing based companies in industries ranging from healthcare to pharmaceuticals, to semiconductors. He is well known for his ability to apply strategic principles and quickly grasp entirely new industries. He has guided Global Fortune 50 companies such as GlaxoSmithKline and Intel. Today, he is a Partner with Omicron Partners, LLC, a Strategy and Operations advisory firm. He is open to new opportunities and Board assignments.

Most recently, Benedict was recruited to HonorHealth as the top Procurement and Supply Chain executive. At HonorHealth, he restructured the procurement and supply chain organizations post-merger and consolidated two ERP systems. Previously, he was Chief Information Officer, Vice President of Supply Chain for Tenet Health, and Vice President, Supply Chain, Vanguard Health Systems at Abrazo Community Health Network. He was originally hired as VP Supply Chain to bring operational costs in line with declining hospital procedural volumes and net revenue. Based on the results achieved, was asked to take a concurrent role as CIO.

Tony’s Board credentials include President and Director, Board of Directors for the Association of Business Process Management Professionals International, and is a Board Fellow certified, active with The National Association of Corporate Directors (NACD) at both the national and local chapter levels. Benedict received a bachelor’s in psycho-biology from Albright College and a Master’s of Business Administration with a specialization in finance and operations from University of Pittsburgh Katz Graduate School of Business. He is a co-author of the Business Process Management Common Body of Knowledge versions 2 and 3. He is an Adjunct Professor and has taught Project Management at Arizona State University.

Vice President
Member Services

Dan Morris
(Chicago Chapter)

With over 30 years experience in business and IT operation transformation and management, Dan is a recognized expert in Business Process Management (BPM). He has multi-national experience, including business re-engineering; business transformation methodology development; IT strategy/planning; change management; IT department transformation; systems development, installation of a wide range of application systems; and large scale project management.

Prior Experience:

  • NA Practice Lead,Business Transformation and Business Architecture,TaTa Consultancy Services
  • NA Practice Director for BPM and SOA, Capco
  • NA Practice Manager for Business Transformation in Insurance, Healthcare and Life Sciences, Infosys
  • Executive Consultant, IBM Global Services

Education and Professional Boards:

  • BS Geology, Northern Illinois University
  • Member of the International Board of Directors for ABPMP
  • Co-author of the Association of Business Process Management Professional’s (ABPMP) Practitioners Certification Test and their Common Body of Knowledge
  • Member of the PEX Global Advisory Board
  • Certified Business Process Professional (CBPP), Certified BPM Leader (CBPL), Certified Business Architect (CBA)
  • Columnist for Process Excellence (PEX) and Tech Target

Vice President
Chapter Services
Raju Saxena

Raju Saxena is a Senior Manager in Ernst & Young LLP’s Advisory Services practice.  He has 22 years of experience in using the BPM framework to help Fortune 500 companies across multiple industries transform their Business and IT operations.  His services included assessment, strategy, architecture, and implementation considering impacts to people, process, technology and governance.

Raju has experience with the following enterprise capabilities: Business Process Management Suites (BPMS), Business Rules Management (BRM), Enterprise Content Management (ECM), Business Intelligence (BI), and the Guidewire Insurance Suite. His implementations include large-scale (6,000 concurrent users) global BPMS solutions in multiple languages along with major Guidewire solutions ($150M transformations leveraging 280 resources). 

Raju also has significant experience in areas such as Business / IT Operating Models, Enterprise / Solution Architecture, System Assessments, Agile System Implementations, and Test Strategy, Planning, and Execution.

Certifications, Publication, Speaker, and Education:

  • Certified Business Process Professional (CBPP) by the Association of Business Process Management Professionals (ABPMP)
  • Co-Chair: ABPMP’s BPM CBOK version 4
  • Phase 1 Lead and contributing Author to ABPMP’s BPM CBOK version 3
  • Co-Author: ABPMP PerspectiveThe Need for a BPM Center of Excellence
  • Guest Speaker: Introduction to Business Process Management; Southern New Hampshire University, MBA Program
  • Presenter: ABPMP Webinar on Process Performance Management
  • Speaker: FSOkx’s BPM and Technology Innovation Forum and Expo, Achieving Middle and Back Office Excellence with BPM-Backed Solutions
  • Executive Program on Leadership, Yale University School of Management
  • BS in Computer Science (credits), SUNY Buffalo
  • BS in Accounting, Canisius College

Vice President
Education Services

Jennifer L. Fischer

I am a seasoned professional with +25 years experience heading complex transformation initiatives, including a Process Excellence COE which recovered +$300m USD via optimization and automation; and teaching on the subject in undergraduate and MBA courses and guest lectureships. This unique combination of business/academic expertise enables me to offer actionable and on-point advice regarding the integration of pedagogy and real-world perspectives on BPM, and think strategically about future trends shaping higher education. I am motivated to serve as an evangelist, seeking opportunities to network, build relationships and promote the interests of ABPMP International.

In 2004, I was elected to a 2-year term on the itSMF USA Board of Directors. In addition to serving as Certification Chair, I oversaw the positioning and development of ITIL-based, Service Excellence curricula in higher education.

Vice President
Certification Services

Vijay Krishnan

I have 18+ years of experience in Service Deliver/ Project & Program Management. I have been heading quality division for my organization for the last 4 years. Ever since I started working as a full-time Quality department employee, my intent was to get trained on BPM. I am willing to go that extra mile in advocating about how important it is to have the BPM methodologies and CBPP certification, if we could tap in some of the autonomous educational institutes we could have higher success rates.

This will really help these institutes in getting business ready candidates and people will be valuing lot towards Process Excellence and not just focused on technology-ready candidates which will help the institute, organizations who are hiring the candidates and also the candidates.

Vice President
Conference Services

Rami Itani

I am a CBPA certified strategy and management consultant. I run my own firm of 9 consultants. At our core business is strategy and BPM (organization transformation). I am a certified key performance indixators professional and balanced scorecard master professional from George Washington University for Professional Studies. I have a strategic partnership with one of the world's largest exhibition, conferences and training publicly traded company. I have already discussed my interest in bringing ABPMP to the Middle East and Gulf Countries through opening a chapter in Lebanon and they showed preliminary interest.

Vice President of Marketing and Communications
Jack Hilty
(Chicago Chapter)

Highly accomplished and successful Strategic Enterprise/Business Architect combines an extensive history of taking executive strategic direction and envisioning enterprise-wide transformational architecture-lead programs that deliver business intent. Lead multi-disciplinary teams and coordinate complex integrated design initiatives across business, experience, application, data, technical and solutions architectures.

Adept at creating new and adapting existing frameworks to align organizational principals, operating models, architecture standards, governance and best practices to achieve business vision and strategy for US-based and international organizations. Routinely practice knowledge sharing of practical application of years of experience through instruction of award-winning self-authored courses taught in university and corporate settings and informal mentoring.


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